FAQ
Questions, answered.
Getting started
You answer a short online intake. A licensed provider from LocumTele reviews it, usually within 24 to 48 hours, and decides whether treatment is appropriate for you.
Providers & prescriptions
A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
Pricing & billing
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Shipping
We serve 47 states + DC. We do not currently serve patients in Alaska, Mississippi or New Jersey, U.S. territories, or APO/FPO addresses. See State availability.
Privacy & safety
Yes. We never sell your personal or health information, and your health answers are never shared with advertising platforms.
Care built from the core.
Online visit included. No charge unless a licensed provider approves treatment.
